ODS’ connection to the not-for-profit world stems from the experiences of its team members. Aside from being respected consultants, each of the team members has previously worked in the not-for-profit sector, both in Brussels and internationally. For each project, we determine together with the client which of our colleagues are the best fit for the job and the organisation.

Team Members

Wouter de Iongh


Wouter has a law degree from the University of Amsterdam, and has extensive practical organisational development experience. His qualities complement those of the rest of the team, allowing ODS to offer an even more comprehensive range of services. Within ODS, Wouter is responsible for network cooperation, communications & (social) media and strategy.

In the Netherlands, Wouter was a legal expert for several CSOs, including Victim Support Netherlands. After a move to New York, he worked as a Comparative Legal Researcher for US and international clients, and as a Marketing and Communications Strategist for start-ups with a focus on tech and healthcare. In addition to this, Wouter has worked as a freelance writer and journalist with a keen interest in international politics.

In the complex Brussels landscape, Wouter de Iongh enjoys navigating the political sensitivities as well as the financial, organisational and cultural challenges of CSOs, funders, media and EU institutions.

Veronika Horvath

Head of M&E

Veronika leads the Monitoring, Evaluation and Learning (MEL) practice at ODS. Keeping up to date with the evolution of this exciting field, she works with our clients in designing and applying MEL frameworks to strengthen their work. She also leads the evaluation of programmes and facilitates learning and capacity building around MEL.

Veronika has more than 7 years of experience in research and evaluation. Prior to joining ODS, she focused on policy research and analysis at RAND Europe. She holds an MA in International Relations from the University of Florence.

In her work, she is passionate about finding evaluation approaches and frameworks in which NGOs, funders and programme stakeholders recognise themselves. She enjoys facilitating participatory, horizontal and longer-term thinking around evaluation. Veronika is building ODS’s practice of working with MEL approaches that reflect the complexity of contexts, stakeholders and the dynamic aspect of NGO programmes.  Her work focuses on distilling insights from multi-method research into practical recommendations for the everyday decisions of our clients.

Zdena Middernacht


Zdena is a research consultant at ODS. She leads research intensive evaluations with a focus on qualitative research methodology and also provides research support to other areas of work including strategy and organisational development. 

She has worked for development and human rights NGOs in South Africa and Belgium and in development consulting focused on fragile states in Africa and Asia. Some of the organisations she has worked for include Khulumani in South Africa, Save the Children and the Unrepresented Nations and Peoples’ Organisation (UNPO) in Belgium and Farsight (now Seefar) an international consultancy and social enterprise. Zdena is a thematic expert in intersectionality, transnationalism and development. This is also the focus of her PhD which she is completing with the University of Kent. She holds a Masters degree in International Relations from the Universita Cattolica del Sacro Cuore in Milan, Italy and a B.A Honours degree in Organisational Psychology from the Nelson Mandela Metropolitan University in Port Elizabeth, South Africa. She is a Zimbabwean native and speaks English, French and basic Dutch in addition to Ndebele and Shona. 

Zdena enjoys the holisism of organisational development work. She enjoys analysing the interconnections between the work of organisations and their macro and micro environments and assisting clients to find the balance that helps them achieve their goals.

Lama Alarda

Senior Researcher

Lama Alarda is a research consultant at ODS. She has extensive experience in leading community outreach programs in UNDP, international organisations, and educational institutions in Palestine and in different European countries. Lama has 6 years of teaching experience at Birzeit University, Palestine, and at Grenoble École de Management, France. She taught qualitative research, organisational development and organisational behavior, public policies and NGOs management. She speaks Arabic, English, French, and reads German.

Lama is passionate about conducting multidisciplinary explanatory research, with the objective of having positive socio-economic impacts on societies. Lama enjoys getting to know the organisations and the contexts in which they operate, particularly the intersections between organisations, society, politics and people. Her expertise and interests revolve around governance, institutional changes, organisational decision-making, politics and embedding solidarity-based management. 

Lama completed her PhD in management and economic sciences from HEC, Belgium. Her PhD research investigated the evolution and change of NGOs embedded in the complex political contexts. She holds two Masters degrees; one in Public Management with a focus on New Public Management from Potsdam University, Germany and MPhil with a focus on the philosophy of organizations and its development from Grenoble École de Management, France.


Andrés Narros Lluch

Senior M&E Consultant

Andres is a Senior Evaluator with more than 15 years of experience conducting field-based participatory research and evaluations. During his career, he has always used qualitative social research (such as ethnographies of development, ethno-evaluations,  impact and process evaluations) as the spearhead to identify key issues and provide evidence to shape strategic directions of future programs. He enjoys unfolding alternative research methods (such as forum theaters or discourse analysis), fostering participation among local actors to help to decolonize and localize Monitoring and Evaluation frameworks.

Andres’ research experience is coupled with extensive experience in NGOs´ program management in settings such as Guatemala, The Philippines, Iran, Malawi and Chile. He has worked for organizations such as Action Against Hunger, Save the Children and The Spanish Agency for International Development, amongst others.

Andres earned his PhD in Social and Cultural Anthropology from UNED (Spain). He was a visiting researcher at the Department of Southeast Asian Studies School Of Oriental and African Studies (SOAS) and at the Cultural Anthropology Department of London School of Economics and Political Science (LSE), both part of the University of London. He was also an associated researcher at the Cultural Anthropology Department of the University of the Philippines and Xavier University (Mindanao). Andres’ work has been published in different books and international academic papers.

Hans Wolters

Associate Partner

Hans is one of ODS’ founders as well as a managing partner. He is an organisational development expert with an extensive track record in successfully advising non-governmental organisations and complex international networks. As such, he has been involved in reorganisations, change management, strategy development and assessments of a broad variety of organisations worldwide.

Hans is a political scientist by training and worked in both the Dutch and the European Parliament. Hans headed Greenpeace’s European Unit in Brussels as well as WWF International’s Organisational Development Unit near Geneva before becoming CEO of the Resource Alliance and COO of the European Council on Foreign Relations in London. He is fluent in Dutch, English, French as well as German, and gets by in Italian.

Hans enjoys pinpointing organisational issues, advising senior managers and boards, improving stakeholder relations and helping organisations as a whole find the right way forward.

Hanneke de Bode

Associate Partner

Hanneke is one of the founders of ODS, where she is the most senior research and policy adviser. She is an expert in internal governance and developed ODS’ unique approach to nonprofit consulting, together with ODS consultant Kaat Boon.  

She is a theoretical and applied linguist by training and worked at the Institute of Social Studies in the Hague, the Dutch Refugee Council in Amsterdam, Tilburg University - where she chaired its Emancipation Committee - and chaired the Education & Welfare Committee in her Amsterdam Borough Council. As a consultant for Berenschot International in Brussels, Hanneke advised several Dutch regions on how to become ‘EU proof’ and worked for 3rd sector infrastructure organisations NCVO and ACEVO in London. She speaks Dutch, French, German, English and Spanish, and gets by in Italian. 

Hanneke enjoys working towards appropriate solutions in international and multicultural environments, especially where public authority meets nonprofit and content meets organisation.

Eva Pollefort

Administration and Office Manager

Eva is our administration and office manager since May 2019. Contracts, phone bills, invoices, but also the search for the best fairly traded organic coffee, usually go through her hands.

She previously worked six years as an administrative assistant in a Japanese private company in Brussels. She also has former work experience in the sector of development cooperation (mainly in West-Africa), where she worked for various governmental, non-governmental, and private organizations.

Eva holds a master in Economic Science from the University of Bonn, Germany. She speaks French, German, and English, and has a basic understanding of Spanish and Dutch.

Eva enjoys being the “Swiss knife” of ODS, where, be it indirectly through many small actions, she can contribute to the development of a world where justice and the respect for our planet and its people receive more attention.